INSIGHT CATEGORIES

Exclusive information, insightful analysis, and innovative ideas for leaders aiming to transition their organisation towards a Human Intelligence-centric model.

Customer Service + CX

We Need Imagination Now More Than Ever

Three Ways You Can Hone Your Leadership Skills With Improv

Cracking the Code of Sustained Collaboration

Using Improv to Unite Your Teams

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Teamwork

Managers and employees who are capable improvisers will steer their companies through crises and paradigm shifts, from technological breakthroughs and changing trade regulations to environmental disasters and the myriad challenges associated with the Covid-19...

HBR Mar 7, 2024

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Design, Teamwork

We Need Imagination Now More Than Ever

Imagination is also one of the hardest things to keep alive under pressure.Companies that are able to do so can reap significant value.Originally authored by1) Carve out time for reflection; 2) Ask active, open questions; 3) Allow yourself to be playful; 4) Set up a...

HBR Apr 10, 2020

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Communication, Culture, Leadership Development, Teamwork

Three Ways You Can Hone Your Leadership Skills With Improv

The Improv idea of "yes" is probably one of the most mainstream principles that really does amazing things in communication when put into practice.Originally authored by1. Find Comfort In Uncomfortable Situations 2. Learn To Communicate And Listen 3. Start To Take...

Forbes Mar 9, 2020

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Culture, Design, Teamwork

Cracking the Code of Sustained Collaboration

Leaders who are frustrated by a lack of collaboration can start by asking themselves a simple question: What have they done to encourage it today.It is only by regularly owning their own mistakes, listening actively and supportively to people’s ideas, and being...

HBR Nov 30, 2019

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Design, Leadership Development, Teamwork

Using Improv to Unite Your Teams

… Teams often don’t improve employee engagement or productivity. Leaders tend to dominate the conversation; they don’t listen and shut down others’ ideas. Consequently, team members are often too afraid, or simply too bored and disengaged, to contribute their own...

HBR May 17, 2019

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Design, Marketing

Can Improv Improve Marketing?

After participating in the Forbes CMO Excursion with the Wharton Future of Advertising Program, it was easy to see that improv is much more than just tickling a funny bone.Originally authored byListening: Improvisers must actively listen, focus, observe and be able to...

Forbes Dec 1, 2014

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Teamwork

Expecting a ‘Black Swan’ event before it happens

When you actively and deeply listen, you can expect and counter Black Swan events quicker and easier, thus saving your organisation a lot of potential grief and open up to a lot of potential opportunity.Originally authored by1. Have a more adaptable mindset, embrace...

Eric Vigo Apr 4, 2024

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INSIGHT CATEGORIES

Customer Service + CX

Improvisation Takes Practice

We Need Imagination Now More Than Ever

Three Ways You Can Hone Your Leadership Skills With Improv

Cracking the Code of Sustained Collaboration

Using Improv to Unite Your Teams

Can Improv Improve Marketing?

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ALL OTHER INSIGHTS ACROSS ALL CATEGORIES

Improvisation Takes Practice

We Need Imagination Now More Than Ever

Three Ways You Can Hone Your Leadership Skills With Improv

Cracking the Code of Sustained Collaboration

Using Improv to Unite Your Teams

Can Improv Improve Marketing?

Expecting a ‘Black Swan’ event before it happens

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