LEVEL ONE: FOUNDATION PROGRAM

Foundation in applied improvisation (AIM): the essential grounding in fostering a more accepting and trusting work environment

LET'S CHAT

THREE SEQUENTIAL FOUNDATION MODULES

Precursor to NeuroPlay

⏰ 4.5 HOURS • MAXIMUM 3 SESSIONS • 👥 6-15 PER GROUPING • 🏢 IN-PERSON OR VIRTUAL

Using applied improvisation (AIM), we establish a psychologically safe environment where teams develop active listening, postponed judgement, mutual acceptance, and building on each other’s ideas. Your staff start to feel more heard and trusted, and this leads to quantifiable changes like greater respect, more accountability and better coordination. This creates the groundwork for rapid transformation and lasting impact.

FND1: New Beginnings

We cover:

  • Hearing others.
  • Leading and following (and flow between).
  • Offers (giving and receiving)
  • “yes, and”.
  • Mirroring/Isopraxis (empathy)
  • Gifting.
  • Story creation and expansion (creativity).
  • Making your colleagues/buyers look good.
FND2: Expansion

We cover:

  • The Expert (understanding your own and respecting others).
  • “I Have a Problem”.
  • “Last Letter”.
  • Acceptance of mistakes/failure.
  • Deeper communication.
  • Status (ease with different levels).
  • Identifying Various Communication Styles: Body Language, Energy, Facial Expressions, and Verbal Expression.
FND3: Consolidation

We cover:

  • ‘Five Things’.
  • Direct communication (overcoming gossiping, talking behind backs etc.).
  • Solution-initiation (owning your problems and shifting to solutions).
  • ‘New Choice’.
  • Endowment.
  • Criticism/compliment (empowering).
  • Trust your partner.
  • Approval/disapproval (breaking the cycle).

WITHIN 15 MINUTES, YOU ALSO GET STAFF INTEL ON:

Who has a static or growth mindset, when and how • How new candidates work with others in real time in-the-moment • Who tries to steer the direction • Who is (not) a great listener • Who (surprisingly) gels or collaborates with others • Who does team planning better

These insights, only found through doing AIM, can feed back into your people, recruitment, sales or organisational strategies.

CASE STUDY

CASTLEREAGH BOUTIQUE HOTEL

April-October 2023 (Sydney CBD)

Outcomes:

  • 17% increase in organic efficiency in room cleaning (equivalent to $83,000)
  • 16% increase in guest compliments
  • 10-20% increase in Overall Service score during the NeuroPlay program.

📄 Download the Case Study

EXTERNAL RESEARCH

First, ‘product’ Improvisation affects the outcome of what is done, whereas ‘process’ Improvisation changes the way something is done (Miner et al. 1997).
Second, ‘behavioural’ Improvisation refers to changing organisational actions, whereas ‘cognitive’ Improvisation gives new meaning to external stimuli (Miner et al. 1997). Third, ‘idiomatic’ Improvisation happens within an existing vernacular such as jazz music, whereas ‘non‐idiomatic’ Improvisation is completely free (Bailey 1992).

Allègre L. Hadida, William Tarvainen, Jed Rose (15/9/2014), ‘Organizational Improvisation: A Consolidating Review and Framework’, International Journal of Management Review’, https://onlinelibrary.wiley.com/doi/10.1111/ijmr.12047

Improvisation, by its nature, occurs at the intersection of action and cognition; it encompasses how people think and feel in the situations they exist in and how the relate to one another in the moment. Such practices do not have inherent levels of analysis and, in fact, can be used by scholars to link them (e.g., Bourdieu, 1977; Emirbayer & Johnson, 2008).

Colin Fisher and Frank J Barrett (5/2019), ‘The Experience of Improvising in Organizations: A Creative Process Perspective’, Academy of Management Perspectives’, https://www.researchgate.net/publication/328255742_The_Experience_of_Improvising_in_Organizations_A_Creative_Process_Perspective

Limb and Braun discovered that during the improvised riffs, the jazz musicians medial prefrontal cortex, the area of the brain associated with language and creativity significantly increased in activity, whereas their dorsal lateral prefrontal cortex, the conscious control part where you judge and correct your behavior became dormant.
Fascinated by these results, limb has gone on to carry out similar studies with freestyle rappers, and most recently, with Improvisational comedians with very similar results.

Max Dickins (14/7/2021), ‘Improvise!: Use the Secrets of Improv to Achieve Extraordinary Results at Work – Chapter 3: spontaneity’, Icon Books’, PDF

3 Module Foundation Program: $3,247 (excl. GST)

or pay a deposit of $1,623

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