'IMPROVE COMMUNICATION BETWEEN GENERATIONS' SOLUTION

🗂️ WORKPLACE CULTURE / DEI
LET'S CHAT

MAIN OUTCOMES

When this program is put into action as taught and practiced

N

Staff become more adept at negotiating with buyers

N

This improvement creates greater understanding across different cultures, reducing misunderstandings

N

As a result, the likelihood of potential clients or partners walking away from discussions is significantly decreased

N

Creative problem-solving aids Gen Z in making innovative and effective decisions

N

Be a great storyteller for engaging presentations, persuasive communication, and building personal connections

N

Pick up the individual components of LAB: active listening, active accepting and building on whatever whoever is opposite them said

N

Think and adapt to changing scenarios quickly

N

Use "yes, and" regularly - teaches acceptance and building upon ideas

N

Collaborate and do great teamwork - learning to work creatively and harmoniously in a group is essential for Gen Z

N

Cultivate empathy and understanding different perspectives, crucial for Gen Z in a globalized world, involves experiencing diverse viewpoints through various roles and scenarios

🕕 4.5 HOURS IN TOTAL

🏢 MAX. 3 SESSIONS

👥 6-20 PARTICIPANTS

📍IN PERSON OR VIA VIDEO

Participants will take part in over a dozen fun activities, each designed to enhance the  Human Intelligence of your participants. These activities target the typical human communication obstacles of generational communication. All together, we’ll identify and dismantle the root causes of poor communication and collaboration. This collaborative effort will steer teams towards a more efficient and productive work dynamic, enabling them to perform at their peak.

All while having fun. All in a positive and psychological safe environment.

 WHY IMPROVISATION ⛌ COMMUNICATION IS KEY

As Generation Z enters the workforce, they bring distinct perspectives and experiences, markedly different from Gen X or Baby Boomers. This divergence often leads to misunderstandings due to generational differences in mindset and historical context. Notably, Gen Z are the last to initially grow up where tech didn’t dominate. Even so, many feel less comfortable in face-to-face interactions with strangers, which could be put down to a dominance of video games and social media. The impact of COVID-19, which restricted physical social interactions, further accentuated this gap, unlike previous generations who grew up with many random in-person conversations with diverse and spontaneous conversations with unfamiliar individuals.

This generational shift can potentially create challenges in workplace dynamics. Older workers, with their extensive experience in direct communication, might have a significant advantage over their Gen Z counterparts. Looking ahead, as Gen Z progresses to leadership roles, without interventions, their potential lack of robust communication skills could pose difficulties in organizational management and growth.

Implementing applied improvisation (AIM) as a training tool offers a solution. AIM provides a fast-track approach for Gen Z to develop and hone their communication skills, equipping them to effectively engage and collaborate across generations. This not only bridges the communication gap but also prepares them for future leadership roles, ensuring organisational resilience and adaptability in an ever-evolving work environment.

WHAT YOU LEARN

THIS WORKSHOP IS DESIGNED TO PROVIDE PARTICIPANTS WITH THE SKILL-SET TO:

Since it is subjective in nature, sense of humor and approach to humor varies person-to-person, with cultural, gender, and generational influences (Romero & Cruthirds, 2006; Lamm & Meeks, 2009). Positive humor, such as affiliative and self-enhancing humor can create group cohesion, positive reinforcement, stress reduction, and creativity (Lang & Lee, 2010; Romero & Pescosolido, 2008; Vitug & Kleiner, 2007; Romero & Cruthirds, 2006). Results of one study even suggest that humor at work may be more effective in reducing anxiety than physical exercise (Lang & Lee, 2010).

As a mechanism to enhance team communication, positive humor can also help to create an open and psychologically safe environment, generate positive emotions that links to stronger listening skills, and establish states of vulnerability and connection that lead to more engaging conversations and presentations (Romero & Pescosolido, 2008; Vitug & Kleiner, 2007; Romero & Cruthirds, 2006).

Jordana Cole (1/8/2016), ‘I’ve Got Your Back: Utilizing Improv as a Tool to Enhance Workplace Relationships’, Scholarly Commons, Master of Applied Positive Psychology Capstone Projects, Penn Libraries, University of Pennsylvania’, PDF

WE WILL BUILD A CUSTOM PROGRAM FOR YOUR NEEDS

① Let’s just start chatting

OR

② What can you tell us beforehand so our conversation can be the most productive?

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