PURPOSE OF THE APPLIED IMPROVISATION METHODOLODGY
Strengthen current and future internal relationships, and extend that to the organisation’s customers.
And with a more trusting and accepting staff cohort, the organisation more easily achieves and expands beyond their outcomes.
HOW THE STAFF AND ORGANISATION BENEFITS
Greater trust and strategic empathy fixing workplace issues of 2024 such as:
RESPECT
Tools to growing the base of respect within and between individuals and teams
JUDGEMENT
Realign judgement and ego to serve your objectives, not hinder them.
RESILIENCE
Greater resilience and adaptability to change and risk (op. and psych./social)
EFFICIENCY
Create the workplace conditions for bottom-up efficiency among staff
Which are put to use around issues such as:
remote vs WFO • generational communication (e.g. Gen Z/Boomers) • hidden or unaccessed team IP • authentic DEI • psychosocial risk
MODULES
To shift the mindset of your staff, shift the components that create that mindset in the first place one by one. Then you get a comprehensive reboot of the culture and your relationships.
Activities are tailored to focus on the most important elements your teams need to overcome. The following six are examples of what creates a successful staff cohort.
① LISTENING, ACCEPTING AND BUILDING (LAB)
Experiential experience with LAB are the building blocks to connected connection at work
② FUNCATIONALLY ALIGN EGO
When ego is harnessed efficiently, less dysfunction is manifested continuously
③ LEADING/FOLLOWING + STATUS
With free use of status and leadership in real time, anyone can step up to when situations or tasks call to it without resistance
④ APPROVAL/DISAPPROVAL
Freedom from seeking group approval gives staff freedom to innovate securely
⑤ FUNCTIONALLY ALIGN JUDGEMENT
When using judgement effectively, all ideas and suggestions are on the table as everyone is engaged. Acceptance of final decision is more widespread.
⑥ REDUCE FEAR
Staff overcome their fears by embracing them, which they are used as a conduit for growth
PROCESS/FLOW
Many believe their objectives are to have motivated or confident staff, and aim for that outcome. Instead, that is a natural outcome of a mindstate, and it is this base that we concentrate on. In the right conditions, staff gravitate towards feeling motivated.
Connection
LISTENING
ACCEPTING
BUILDING
UNDERSTANDING
Interpersonal Dynamics
RESPECT
TRUST
EMPATHY
BOUNDARIES
Exploration
MOTIVATION
CREATIVITY
INNOVATION
CONFIDENCE
Mastery
PRODUCTIVITY
PERFORMANCE
REVENUE
GROWTH
IMPLEMENTING OUR METHODOLOGY
DIAGNOSE
Within 40 minutes initially, we reveal how poor connections affect the health of the teams and organisation
Confidentially we ask into the values of the organisation, the relationships and their obstables and hinderances to achieving main objectives.
DEVELOP
We present a path for the teams to strengthen their relationships and reach their objectives through the more effective activities
PLAY
From one team to all, we play tailored activites that build trust, care and respect, reflecting on how to use them at work
Some people may rise to become Advocates for this new culture, helping teams reguarly practice to maintain ROI over the long-term
MEASURE
We regularly adapt the program to meet and exceed KPIs by observing changes in real-time and setting long-term goals beyond the program
Confidentially we ask into the values of the organisation, the relationships and their obstables and hinderances to achieving main objectives.
OUR OFFERS.
TEAM RELATIONSHIP FRAMEWORK
In 45 minutes, you can uncover the unspoken team dynamics that explain the why and how of poor or average communication, and then look at what can fix it. ▶︎
FOUNDATION PROGRAM
In three 90-minute team communication sessions, we lay the foundation for a connected workforce that listens, accepts and builds on each others ideas, thus reducing conflict and engaging different ways of thinking. Very good for inter-department connection. ▶︎
'NEUROPLAY' PROGRAM
Building on from Foundation, we deepen the principles and set up your organisation to excel financially and socially in your new or renewed culture, including growing ‘hospitality from the heart’ and exceptional customer service ▶︎
MAINTENANCE
We engage in collaboration with both guest-facing staff and decision-makers to establish a robust culture within the hotel or club. This includes implementing processes to ensure resilience in the face of any challenges or disruptions. ▶︎
