EAT AND LEARN: BREAKFAST, LUNCH OR DINNER
LET'S CHATUPCOMING EAT AND LEARNS FOR MAY-JUNE 2024
More events are being lined up for May and June.
Legal Eat and Learn: "How to Get Clients to Open Up Sooner and with more Detail"
Location: Parramatta (Sydney), in-person
Date: mid-April 2024 (TBC)
Capacity: 15
CPE Points: TBC (Law Society of NSW)
Event Link: TBC
Hospitality E&L: "How to Get Your Non-English Speaking Staff to Connect Quickly and Well with Guests"
Location: Sydney CBD, in-person
Date: late-May 2024 (TBC)
Capacity: 25
CPE Points: TBC
Event Link: TBC
General (all businesses): "Minimising Reasons for Customer Departure in Customer Service"
Location: Chatswood (Sydney), in-person
Date: early-June 2024 (TBC)
Capacity: 25
CPE Points: TBC
Event Link: TBC
MAIN OUTCOMES
Within 45 minutes:
Your people find a way to change one focus of a way of working.
Your staff walk away with one or two ways you can make an impact within their teams.
Learn in a real way with how you can connect, communicate and collaborate on the next level.
45 MINUTES MAXIMUM • 1 SESSION • 10-100 PARTICIPANTS • IN PERSON ONLY AT THE ORGANISATION OR A THIRD SPACE
WHAT YOU LEARN
THIS WORKSHOP IS DESIGNED TO PROVIDE PARTICIPANTS WITH THE SKILL-SET TO:
- 7 minutes talking about the issue or goal, and what the challenges are ahead
- 8 minutes talking about which concepts of applied improvisation apply to the issue or goal. Talking through two activities that show off the concepts and the link to work.
- 15 minutes doing the activities
- 10 minutes debriefing and how to apply to work
- 5 minutes talking about how to measure the effect on people at work.
- All in a positive and psychological safe environment.