PRACTICE MANAGEMENT
Transform Your Practice with Data-Driven Team Insights
Managing a healthcare practice is about more than just schedules and compliance—it’s about keeping your team aligned, engaged, and operating at peak efficiency. relateEQ helps Practice Managers like you reduce burnout, improve collaboration, and optimize team performance with actionable, data-driven insights.
John Hill
This report gives me my why. I now have a good structure to start from, as the pain points are now clear.
Ben Brittain
TeamEQ has a comprehensive process that helps me see the direction the team is going, and gives me talking points to ask about the data with the team.
Main outcomes.
Reduce staff burnout and turnover
Improve workflow & team efficiency
Enhance team collaboration and communication
Make data-driven decisions with minimal effort
Uncover (hidden) issues earlier to avoid costly budget overruns
Reduce staff turnover & hiring costs
Improve patient experience & service quality
Eliminate workflow inefficiencies and save time
Actionable Insights to Boost Performance
Let’s go beyond static PMIS dashboards and deliver actionable intelligence that helps PM practitioners to:
🔹 Measure and benchmark collaboration, communication, and adaptability across multiple project teams.
🔹 Improve team alignment for fewer bottlenecks and inefficiencies. This ensures projects stay on track and within budget (EAC vs BAC).
🔹 Pinpoint strengths and weaknesses to ensure resources are invested in areas with the highest ROI.
🔹 Drive Continuous Improvement by tracking team progress and adjusting leadership strategies accordingly.
TeamEQ fits within multiple phases of the project life cycle but is most valuable in Initiation, Planning, and Execution. Here are 9 ways it aligns:
Initiation Phase
Assessing Team Alignment and Readiness (useful in EEF/SME)
Before a project starts, TeamEQ can identify internal and external team alignment, ensuring the right dynamics are in place for success.
Understanding Gaps and Challenges
Helps uncover blind spots, psychological safety concerns, or misalignments that could impact project success.
Get Stakeholder Buy-in (useful in OPA)
With data-driven insights, TeamEQ can align leadership and teams on expectations before the project begins.
Planning Phase
Optimising Team Composition
Using TeamEQ insights, teams can be structured based on collaboration styles, strengths, and potential friction points.
Risk Mitigation (useful in RAID)
Identifies potential bottlenecks in communication, decision-making, and conflict resolution before they impact execution.
Enhancing Project Roadmaps
By pinpointing gaps in innovation, adaptability, and trust, TeamEQ can inform strategies that reduce inefficiencies and improve coordination.
Execution Phase
Continuous Monitoring & Adjustment
As the project progresses, TeamEQ helps measure team effectiveness, communication quality, and engagement levels.
Identifying Course Corrections (useful for BCR)
If the project encounters challenges, TeamEQ’s real-time insights can guide interventions to realign the team.
Fostering High-Performance Culture
With applied improvisation techniques, it provides actionable solutions to keep the team in collaborative, problem-solving mode.
TeamEQ shifts project management from just process-oriented to people-oriented, ensuring that team dynamics don’t become a hidden obstacle to success.
TeamEQs Ensemble Approach.
What sets TeamEQ apart is our foundation in a century of applied improvisation (AIm) development. This equips teams with advanced problem-solving skills which help teams navigate complexity and ambiguity with ease.
Traditional PM has shifted from rigid, prescriptive planning (Maylor, 2001) to a behavioural and improvisational approach (Leybourne, 2007). AIm focuses on agile ensembles and remaining effective even when structures break down. Especially towards the end of projects, when bricolage becomes necessary due to exhausted budgets and looming deadlines.
AIm isn’t about abandoning structure – it’s about making things work with available resources rather than being constrained by predefined plans (Thayer, 1988). Teams can respond dynamically to emerging challenges (Dehlin, 2008) within the AIm framework.
Cost savings come from reducing or eliminating time waste and unnecessary meetings, and anticipating challenges before they escalate into costly risks, This future-proofs project teams, ensuring smoother execution and higher success rates.
Despite improvisation being widely used in PM, many fail to recognise it as a strategic tool. TeamEQ bridges this gap through empirical research and its proven competencies.
Start seeing gains ASAP.
1
Save Thousands on Training
Identify specific training needs instead of generic development programs.
2
Increase Efficiency and Profitability
Higher-performing teams deliver projects on time and within budget.
3
Reduce Turnover
Minimize burnout and disengagement by creating a more aligned and motivated team.
4
Internal Benchmarking
Compare team dynamics across projects to spot patterns and optimise performance.
Research
The premise of the paper is that there has been an acknowledged shift within project management away from the traditional “plan-then execute” paradigm, toward an understanding that project-based work in today’s turbulent environments is intimately concerned with resolving challenging, ambiguous, and complex issues and requirements, often using a greater degree of “soft,” more behaviour-oriented skills.
Leybourne, Stephen A. (2/2011), ‘Improvisation and project management: what, when, and how’, Paper presented at PMI® Global Congress 2011—North America, Dallas, TX. Newtown Square, PA, https://www.pmi.org/learning/library/improvisation-project-management-6305′
A typo-free resume with the right buzzwords, experience, and a list of hard skills—such as user experience design or project management—are key determiners in helping a job seeker land an interview. But often what solidifies a job offer is the way in which the interviewee uses soft skills to connect with the prospective manager and co-workers—skills that are typically innate and untaught.
I. Shaun Gholston (1/6/2020), ‘A Closer Look at In-Demand Soft Skills’, ATD Human Capital Community’, https://www.td.org/magazines/td-magazine/a-closer-look-at-in-demand-soft-skills
Improved project management: Soft skills ensure that projects are managed successfully, with better coordination and timely delivery.
General Construction (18/10/2023), ‘The Top 8 Soft Skills That Lead to Success in the Construction Industry’, CIC Construction’, https://www.cicconstruction.com/blog/the-top-soft-skills-that-lead-to-success-in-the-construction-industry/
TeamEQ gives Project Managers the visibility, insights, and tools needed to enhance team effectiveness, minimize delays, and boost productivity. Make decisions on intangibles with data.
Ready to align your team for success? Book a Demo
